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Privacy Policy

The Baligoodtrip.com Commitment to You.
At BaliGoodTrip.com, we take your privacy concerns very seriously. From the very beginning we have been - and will remain - committed to protecting your personal information at all times.

We appreciate that you, as a valued customer, provide us with your personal data, which helps us improve your travel experience and customize our services to reflect your individual needs. We use your personal profile information to tailor our services to your unique preferences and requirements. By sharing this information with us, you allow us to personalize and improve our site, while making your travel-planning process a more convenient, reliable, and seamless experience.

Except for the purposes indicated in this Privacy Policy, we will NOT disclose, sell, share, or rent any of your personal information, including your name, address, credit card number, or transaction history, to any third party.

 

What Personal Information Does Baligoodtrip.com Collect?
We are committed to protecting your personal information - whether you are a Baligoodtrip.com member or a guest interested in researching and booking travel anonymously. Like you, we enjoy the convenience of shopping online, but recognize that privacy is an important issue. At Baligoodtrip.com, we appreciate your trust in us and remain committed to ensuring that your personal information is secure.

We collect a variety of personal information - data such as your name, address, credit card information, etc., which allows Baligoodtrip.com and its partners to recognize you and complete your transactions. Some information is necessary to successfully complete a transaction; other, non-essential information is voluntary, and used to enhance your online travel-planning experience. Below you'll find a list of the personal information we collect from you, and a brief description of how that information is used at Baligoodtrip.com:

 

Transaction Information
At Baligoodtrip.com, as with any other online travel site, it is necessary for us to obtain transaction information from you in order to complete your purchase. This includes your name, contact information (used for purchase-related communications only), travel selections, and credit card data. This information is stored with each transaction and shared with appropriate vendors (for example, airlines) and third parties facilitating the transaction (for example, credit card authorization companies). We will provide only the information necessary to ensure your travel arrangements are confirmed and executed with these providers.

 

Member Profile Information
When you sign up to become a member with Baligoodtrip.com, we will ask you to provide us with basic profile information (your name, email address, and password information). You can also provide us with optional information such as credit card numbers, frequent flyer account data, and travel preferences. We will use your member profile information to tailor your travel experience to your unique preferences and requirements. For example, the information you provide us will allow us to remember that you frequently fly between two specific cities and prefer non-smoking hotel rooms. You may choose to store as little or as much personal data as you'd like. However, by providing us with profile information about your travel needs and preferences, you help us customize your travel-planning process - allowing for a more convenient, speedy, and tailor-made experience.

If you don't want to store your personal information, you can still research and book travel on Baligoodtrip.com anonymously. Keep in mind, however, that certain Baligoodtrip.com features are only available to our members.

 

Automatic Planning and Buying Information
Certain travel information is automatically collected during the research and/or purchase stages of your travel-planning process, such as destinations, arrival and departure dates, and preferred vendors.

 

Usage Tracking Information
Baligoodtrip.com servers collect software client information, such as IP addresses, browser versions, operating systems, and pages accessed during Baligoodtrip.com sessions. This information is used in an aggregated form (e.g. number of pages accessed) to view site usage patterns, and is not tied with any of the other personal data you have provided to Baligoodtrip.com.

 

Advertising
We and/or our partners may use some of your personal information for the purpose of serving ads. Basic information about your visit to our site, such as the number of times you have viewed an ad, may be used to serve ads; however, personally identifiable information, such as your name, will not be provided to advertisers. In the course of serving ads on this site, our third-party advertiser may place or recognize a unique cookie on your browser.

 

Promotional Emails, Newsletters, and Communications
Whether you are a member or a guest who has transacted with Baligoodtrip.com, we may contact you concerning your transactions. (An example of this would be if your flight has been cancelled, delayed or re-routed.) We may communicate with you via email, phone, fax, or street address, and will ask you to tell us the best time(s) to contact you.

As a Baligoodtrip.com member, you may also receive additional communications from us concerning issues we feel are important to share with our valued customers (for example, announcements about major site changes or adjustments to this policy).

 

In addition, you can sign up for:
BaliDwipa.com's travel newsletters and email flyers, packed with the latest travel news, special air and hotel deals, and information on exciting vacation packages and promotional deals. To subscribe these, please sign up from our web-sites!

 

Sharing of Personal Information
At Baligoodtrip.com, we understand that, as an online consumer, you care about how your personal information is shared. We take your privacy concerns very seriously and are committed to ensuring that your personal information is secure at all times. We will only share your personally identifiable information in the following ways:

When you book travel with Baligoodtrip.com, the personal information you provide us will be shared with the appropriate third parties necessary to complete your purchases. This includes the vendors you have selected (e.g. airlines, hotels, etc.) as well as the third parties facilitating the transactions (e.g. credit card authorization companies). The personal information we provide these third parties will ONLY be that which is necessary to ensure your travel arrangements are successfully confirmed and executed.

If you violate our Terms and Conditions, of which this Privacy Policy is a part, or any law, rule, or regulation, we may be required to disclose your personal information in order to apply or enforce remedies (e.g. in case of customer fraud).

In the event that Baligoodtrip.com or certain of its assets are acquired, customer information may be one of the transferred assets.

In addition to ensuring your privacy at all times, we are committed to ensuring that you do not receive information - from Baligoodtrip.com or from any of the third parties with which we share your information - that you have not specifically indicated your willingness to receive. (Remember: we get spammed, too, and know how frustrating it can be.)

 

Use of Cookies
At Baligoodtrip.com, like at many web sites, we may use "cookie" technology. The cookie is a small text file that resides on your hard drive. From time to time, we will request the cookie from your browser so that we can retrieve your stored information.

The cookie prevents you from having to make the same selections over and over again. In addition, the cookie helps you navigate our site more efficiently, and enables us to better tailor our content and services to most effectively suit your needs. With the cookie technology, we are able to recognize you, provide you with your own personalized homepage, and allow you to save information and access it any time you visit our site.

At Baligoodtrip.com, we never use cookies to store personal information (such as credit card numbers), nor can the information we store in the cookie ever be read by any web site other than ours.

Please note that with most browsers, you can set the preferences to show a warning each time a cookie request is received. You can also set the browser not to accept cookies at all. However, because we won't be able to personalize your Baligoodtrip.com experience if we can't recognize you, we suggest that you allow your browser to accept cookies. If you choose to set your browser to not accept cookies, you will not be able to automatically access your personalized homepage; instead, you will need to log in from the Baligoodtrip.com homepage each time you visit the site.

 

Children
Baligoodtrip.com does not knowingly sell products to anyone under the age of 18.

 

Notification of Changes
This policy is subject to changes without notice. However, if we decide to change our privacy policy, we will post all changes on the Baligoodtrip.com homepage. We want to ensure that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will notify you via email if, at any point, we decide to use personally identifiable information in a manner different from that stated at the time it was collected. At that time, you will have the opportunity to remove your profile information from our database if you choose.

 

Contact Information Regarding Privacy Policy
By visiting the website of Baligoodtrip.com you are accepting the practices described in this Privacy Policy. If you have additional questions or concerns regarding the above Privacy Policy, please contact us!

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LICENSE NO: P.3/1800/Kwl/Bd.1/VII/00

Officially managed by:

BALI STAR CLUB
(PT. BUANA SUCI CEMERLANG TOURS & TRAVEL AGENCY)

Jl. Raya Pemogan, Gang Wisata No. 1, Denpasar Selatan, Bali - Indonesia
Phone : +62-361-722389; Fax: +62-361-725538
Mobile : 081 239 84912  (24 hours);  WA : 081 338 489278 (24 hours)
e-mail: info@baligoodtrip.com; booking@baligoodtrip.com

Office hours:
Monday to Saturday - 09.00 - 18.00
Closed – Sunday & Holiday

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